Life Insurance Claims

At Hoffman Law, we understand how difficult and devastating it can be to lose a loved one or family member. Dealing with insurance companies and claims is often the last thing any family member wants to do during a period of loss and grieving, let alone deal with a denial, or non-payment of life insurance proceeds by the insurance company.

Life insurance policies can be purchased by individuals, or offered by an employer through a group policy. It is always purchased with the assumption that one that individual passes away, their loved ones and beneficiaries will be taken care of financially.

Unfortunately, life insurance claims can often be denied. Do not assume the insurance company is correct in denying your claim! Do not accept a refusal by the insurance company to pay out a claim!

It is important to seek legal advice immediately if you, as a beneficiary of a policy, have submitted a claim for life insurance benefits, and the claim was denied.

The lawyers at Hoffman Law have assisted many clients whose life insurance claims were denied, and helped them successfully resolve their claims.

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FAQs

A denial is not necessarily final. Insurers deny claims based on exclusions, alleged misrepresentation at the time of application, or their interpretation of policy wording, and those decisions can often be challenged. The strength of a challenge depends on the specific denial reason, the policy terms, and the supporting evidence.

  • Request the denial in writing and identify the specific provision the insurer is relying on
  • Do not accept the denial as correct without independent review
  • Legal action or a formal dispute process may be available depending on the circumstances

Hoffman Law reviews denied life insurance claims and advises on the realistic options. Contact us to discuss your denial.

Yes, but not always validly. Insurers may allege that the policyholder made a material misrepresentation on the application, about health history, lifestyle, or occupation, and use that to void the policy and deny the claim. Whether this is legally supportable depends on what was actually asked, what was answered, and whether the alleged misrepresentation was truly material to the risk.

Many misrepresentation-based denials are challenged successfully, particularly where the application questions were ambiguous, the omission was not intentional, or the condition had no connection to the cause of death.

If a claim has been denied on this basis, contact Hoffman Law, a detailed review of the policy and application is the right first step.

Beneficiary disputes can arise from competing claims, unclear or outdated designations, separation or divorce, or concerns about the deceased’s capacity or undue influence when naming a beneficiary. These disputes can become complex quickly, particularly when an estate is involved or multiple parties assert a right to the benefit.

Legal guidance is important early in these situations to protect your position and move the process forward efficiently. Contact Hoffman Law to discuss a beneficiary dispute.

In many cases, yes. Accidental Death and Dismemberment (AD&D) coverage is typically a separate benefit from standard life insurance, and it pays out in two different situations: if death results from an accident, or if the accident causes a specific serious injury listed in the policy, such as loss of a limb, loss of sight, or paralysis, even if the person survives. This second category is why AD&D can apply in cases involving brain injuries, spinal cord damage, or amputation, where the injured person is alive but has suffered a qualifying loss under the policy’s definitions. Insurers frequently define these qualifying injuries narrowly and may dispute whether the specific injury matches the policy’s listed criteria.

If there is any pushback on an AD&D claim, contact Hoffman Law to review the policy wording and assess the strength of the claim.

Many life insurance policies do not impose a strict short filing window, but delays create practical problems, documents go missing, estate administration becomes more complex, and if a dispute arises, provincial limitation periods become relevant. Submit the claim as soon as reasonably possible after the death.

Processing time depends on how complete your claim is and whether the insurer needs to investigate. A straightforward claim with full documentation may be processed within weeks. Complex claims, involving medical history reviews, policy exclusions, or investigation of circumstances, can take considerably longer. Responding promptly to insurer requests reduces delay.

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